Where do you ship?

We ship worldwide.

What are the delivery times and options?

Japan customers: Delivery time in 2-3 days.
International customers: Delivery time varies from 6-13 days.
The shipping service provider we use is Sagawa Express.
The total shipping cost is calculated based on the weight of the package and the delivery address. The starting cost for shipping is 10 USD.

What payment options do you propose?

Visa, MasterCard, American Express, and PayPal.

When ordering internationally, will there be any extra expenses or limitations to be aware of, such as customs fees?

If you're buying from our online store and your order needs to cross international borders, you might be subject to customs duties, import taxes, and other fees. It's important to remember that these fees are usually the buyer's responsibility. Feel free to contact us with any questions or concerns about the buying process. 

Can I cancel or modify my order?

Please contact us immediately if you need to cancel or modify your order.
We will accommodate your request but cannot guarantee that your order will be adjusted once processed.

I just placed my order. Can I change it?

We begin preparing your order for shipment shortly after it is placed. Due to this swift process, we cannot change your order. We apologize for any inconvenience this may cause.

What if my order has not been delivered?

If you've already reached out to your local post office and still require assistance locating your order, please contact us, and we will be more than happy to assist you.